We are continuing to work on a fix for this issue.
Posted Oct 20, 2025 - 12:53 EDT
Identified
We’re currently experiencing service disruptions caused by an ongoing AWS outage in the US-EAST-1 region. Our teams are actively monitoring the situation and working to minimize impact. We appreciate your patience and understanding, and we’ll continue to share updates until services are fully restored. Incident Time: 3:11 AM EST Date: Oct 20, 2025
This incident affected: Illuminateapp-Prod (Illuminate Platform, Illuminate Process Engine (Beam API), Illuminate Process Engine (Boomi Supported)) and Illuminateapp-QA (Illuminate Platform, Illuminate Process Engine (Beam API), Illuminate Process Engine (Boomi Supported)).