N2N PROD API Service Disruption

Incident Report for N2N Services Inc

Resolved

This incident has been resolved.

Posted Jan 29, 2026 - 08:30 EST

We are continuing to monitor for any further issues.

Posted Jan 29, 2026 - 08:18 EST

A fix has been implemented and we are monitoring the results.

Posted Jan 29, 2026 - 08:05 EST

We have identified that one of the services that support the Illuminate API is down, we have identified the issue and working to bring it back up.

Posted Jan 29, 2026 - 07:58 EST

This incident affected: Illuminateapp-Prod (Illuminate Process Engine (Beam API)).